Cleava: Clean Storage Space
Support and help
Contact support
Email mactyagi@icloud.com. It helps to include your iPhone model, your iOS version and what you were doing when the problem happened.
You can also report a problem from inside the app: open Settings → Report an Error. The report includes the app's log, which makes the issue much easier to track down.
Common questions
Where do deleted photos and videos go?
Anything you delete with Cleava goes to the Recently Deleted album in the Photos app and stays there for 30 days. To get something back, open Photos → Albums → Recently Deleted, then choose Recover.
Why does Cleava need access to my photos?
Cleava looks through your library to find duplicates, similar photos, screenshots and large videos. With limited access it can only see the photos you picked. You can change this any time in the Settings app → Cleava → Photos.
Does compressing a video delete the original?
No. Cleava saves the compressed video as a new copy. You then choose whether to delete the original, keep both, or drop the copy.
How do I manage or cancel my PRO subscription?
Subscriptions are handled by Apple. Open the Settings app, tap your name, then Subscriptions, and choose Cleava.
How can I suggest a feature?
Open Settings → Feature Request in the app. You can suggest a new idea or vote on ideas from other users.